Last updated: March 12, 2026

1. Introduction

This Privacy Policy describes how **DDNEX®**, operated by **DDNetwork One**, collects, uses, and protects information when you visit or use **ddnex.com**.

2. Information We Collect

We may collect personal information when you submit a contact form, request website services, subscribe to updates, or communicate with our team. Information may include Full name, Email address, Phone number, Business information, and Project details.

We automatically collect certain technical information such as IP address, Browser type, Device information, Pages visited, Date and time of visits, and Referring websites.

3. How We Use Information

Information collected may be used to provide website development services, process orders and inquiries, improve website performance, respond to support requests, prevent fraud and misuse, and send service updates or marketing communications.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience, analyze visitor behavior, remember user preferences, and measure website performance.

5. Third-Party Services

DDNEX® may use third-party platforms such as Analytics providers, Hosting providers, Payment processors, and Email marketing services.

6. Data Protection

We take reasonable measures to protect user information from unauthorized access, loss or misuse, and data breaches. However, no method of internet transmission is completely secure.

7. Data Sharing

DDNEX® does **not sell or rent personal data**. Information may only be shared when necessary to deliver services, process payments, or comply with legal obligations.

8. User Rights

Users may request to access their personal information, correct inaccurate data, or request deletion of their data via our contact page.

9. Children's Information

DDNEX® services are not directed toward individuals under 13 years of age. We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised date.

11. Contact

For privacy-related inquiries: DDNEX®, DDNetwork One, Website: https://ddnex.com

Last updated: March 12, 2026

1. Acceptance of Terms

By accessing this website or using our services, you agree to comply with these Terms. If you do not agree, please discontinue use of the website.

2. Services

DDNEX® provides services including Website design, Landing page development, Business website creation, Website deployment, and Technical consultation. Service features and pricing may change without notice.

3. Orders

When placing an order, users agree that all information provided is accurate, payment obligations will be fulfilled, and project requirements will be communicated clearly.

4. Pricing

All prices are listed in **Malaysian Ringgit (MYR)** unless stated otherwise. Prices may change without prior notice.

5. Project Scope

Projects will be delivered according to the scope described in the service package. Changes outside the original scope may require additional fees.

6. Revisions

Each package may include a limited number of revisions. Additional revisions may be charged.

7. Delivery Time

Delivery timelines depend on Project complexity, Client responsiveness, and Technical requirements. DDNEX® will attempt to meet estimated timelines but does not guarantee specific delivery dates.

8. Intellectual Property

After full payment, Clients own the final website design and content. DDNEX® may showcase completed work in portfolios or promotional materials.

9. Limitation of Liability

DDNEX® shall not be liable for Business losses, Data loss, or Service interruptions caused by third-party providers. Our liability is limited to the amount paid for services.

10. Termination

We reserve the right to suspend or terminate services if users violate these Terms.

Last updated: March 12, 2026

1. Digital Services

Website development services involve time and technical resources, therefore refunds may be limited.

2. Refund Eligibility

Refunds may be issued if the project has not started, Payment was made incorrectly, or Services cannot be delivered.

3. Non-Refundable Situations

Refunds are generally not provided if Work has already begun, Design concepts have been delivered, or Client approved project requirements.

4. Project Cancellation

Clients may request cancellation before development begins. Partial refunds may be issued depending on project progress.

5. Chargebacks

Unauthorized chargebacks may result in Immediate service suspension and Account termination.

Last updated: March 2026

At DDNEX®, we offer flexible payment options to help businesses launch their websites and digital systems with ease. Clients may choose between full payment, installment plans, or monthly service plans depending on their budget and needs.

1. Payment Options

Full Payment

Clients who choose full payment receive the lowest available price for the service.

Package	Full Price
Starter Landing Page	RM399
Business Website	RM899
Business Portal System	RM3,800

Full payment is recommended for clients who prefer one-time payment and immediate ownership.

Installment Plan (Flexible Payment)

DDNEX® offers installment plans that allow clients to split the total cost into smaller monthly payments.

Package	Installment Plan
Starter Landing Page	RM39 × 12 months
Business Website	RM89 × 12 months
Business Portal System	RM349 × 12 months

Installment plans allow businesses to launch their website without paying the full cost upfront.

2. Why Installment Plans Cost More

Installment plans may have a slightly higher total cost compared to full payment.

This is because installment plans include:

• Administrative processing
• Payment management
• Financial risk coverage
• Payment flexibility for clients

By spreading payments over time, DDNEX® assumes additional management and risk responsibilities.

Clients who prefer the lowest price can choose full payment, while clients who prefer smaller monthly payments can choose the installment option.

Installment plans are not interest-based financing. They are simply a flexible payment arrangement.

3. Monthly Promotional Plans

Some packages offer monthly promotional plans which include ongoing services.

Package	Monthly Plan
Starter Landing Page	RM29 / month (24 months)
Business Website	RM69 / month (24 months)
Business Portal System	RM249 / month (24 months)

Monthly plans may include:

• Hosting
• Maintenance
• System updates
• Security monitoring
• Technical support

These plans are designed for businesses that prefer lower upfront costs with ongoing support.

4. Payment Schedule

Installment payments must be made monthly according to the agreed schedule.

Failure to complete scheduled payments may result in:

• Service suspension
• Limited system access
• Delayed project delivery

Services will resume once outstanding balances are settled.

5. Ownership & Payment Completion

All systems, websites, and digital assets developed by DDNEX® remain the property of DDNEX® until full payment has been completed.

After full payment:

• Ownership rights are transferred to the client
• The website may be migrated to the client's hosting provider if requested

6. Early Settlement

Clients using installment plans may choose to pay the remaining balance early at any time.

Once the full balance is settled, the project will be considered fully paid and ownership will be transferred accordingly.

7. Cancellation Policy

If a client chooses to cancel an installment plan:

• The remaining balance may become immediately payable
• Services may be suspended until the balance is cleared

Monthly promotional plans may require minimum contract completion before cancellation.

8. Pricing Transparency

DDNEX® is committed to transparent pricing.

All prices displayed are clearly stated before purchase, including:

• Full payment pricing
• Installment pricing
• Monthly promotional plans

Clients may select the payment method that best suits their financial preference.

9. Contact

For payment or billing inquiries, please contact:

DDNEX®
DDNetwork One
Website: https://ddnex.com
Email: support@ddnex.com

Last updated: March 12, 2026

1. What Are Cookies

Cookies are small files stored on your device that help websites function properly.

2. Types of Cookies We Use

Essential Cookies: Required for website functionality.
Analytics Cookies: Used to understand how visitors interact with the website.
Preference Cookies: Store user preferences.

3. Third-Party Cookies

Third-party services such as analytics providers may set cookies.

4. Managing Cookies

Users can manage cookies through browser settings. Disabling cookies may affect website functionality.

Last updated: March 12, 2026

1. Prohibited Content

Users may not create or host websites that include Illegal activities, Fraud or scams, Malware distribution, Copyright infringement, Spam or phishing campaigns, or Hate speech.

2. Abuse of Services

Users must not Attempt unauthorized system access, Disrupt services, or Use services for harmful purposes.

3. Enforcement

DDNEX® may take action including Content removal, Account suspension, or Service termination.

4. Legal Compliance

Users must comply with all applicable laws when using our services.